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Careers at SMAA

Medicare Services Assistant

Southern Maine Agency on Aging has an opening for a part-time (20 hours per week) Medicare Services Assistant based in our Scarborough, Maine office.    The Medicare Services Assistant works as a member of Community Services and performs functions that focus on the provision of the Medicare education and health insurance counseling services conducted by SMAA. This position requires basic knowledge of current Medicare rules and practices as well as benefit and entitlement programs designed to assist low income older people and adults with disabilities.

Education/Knowledge Requirements:

  • Post-secondary education in a related field, or the equivalent in education and related work experience
  • At least two years of community experience in working with older people, adults with disabilities and caregivers with demonstrated knowledge of resources and benefit programs related to health insurance and community resources required. 
  • Understanding and adherence to the concept of client-centered support and assistance.
  • Critical thinking skills such as analytical and problem solving skills to assess and evaluate situations and needs to resolve issues of varied levels of complexity.
  • Excellent interpersonal skills for dealing tactfully with staff, clients, and the general public and establishing and maintaining effective working relationships with other employees and the public.
  • Initiative and sound judgment to work independently and be accountable for accurate and timely service, follow-up, and documentation.
  • Computer capable and proficient in all traditional office equipment, fax machine and copy machine. 
  • Ability to work cooperatively within a team with general supervisory guidance.

Please send a cover letter and recent resume by e-mail to Please note, applications without a cover letter will not be considered.

Or mail to:

Job Posting
Southern Maine Agency on Aging
136 U S Route One
Scarborough  ME  04074

This position open until filled.

We are an equal opportunity employer.