About Us

Staff Experience

Our dedicated staff of 130 (82 FTE) is comprised of well-qualified individuals who are passionate about the well-being of older adults. Read more about the qualifications—and job descriptions—of the staff that help us meet the needs of seniors and their families. Descriptions are listed below by service.

Please note that all employees (and volunteers) must pass a criminal background check and sign a document certifying that they will keep client information confidential.

Information, Referral & Advocacy

  • Resource Specialists are supervised in their professional practice at the Southern Maine Agency on Aging. Our Resource Specialists are licensed social workers have competence in problem identification, assessment, and development of intervention plans and have the knowledge and skills necessary to provide direct services and consultation on behalf of older and disabled adults and their families.

    SMAA social workers have either a bachelor’s or master’s degree and are licensed to practice in the state of Maine. They are trained and certified to counsel older adults on their Medicare and health insurance options. All staff are trained to identify community resources for older people and for people under age 60 with disabilities.

Family Caregiver Support Program

  • Family Caregiver Specialists have a bachelor’s or master's degree in social work, gerontology or a related field and have at least five years of experience in the field of elder care, new program development, and community outreach. Specialists have at least one year of experience working directly with older adults, a demonstrated knowledge of community resources and benefit programs and the ability to identify needs and develop resources to meet those needs. Family caregiver specialists develop and give presentations on a range of topics of importance to family caregivers, providers, employers, and other members of the community.

Maine Senior Games

  • Manager of Maine Senior Games has a bachelor’s degree, sports management experience and documented experience working in collaboration with groups, boards, or other community organizations. In addition, project coordinators have experience in program promotion and fundraising.

Meals on Wheels & Senior Dining

  • Nutrition Program Managers are experienced supervisors in a direct-to-consumer food program and are responsible for adherence to all food handling safety procedures and the scheduling of staff and volunteers to handle the operations and support for nutrition program participants. The program manager visits Meals on Wheels and Senior Dining Sites on a regular basis and resolves issues of quality, quantity and delivery of food.
  • Site Coordinators ensure that all food products are stored and handled safely, that each volunteer receives training and ensure that all delivery routes and dining centers have sufficient volunteer support.
  • Nutrition Assessment Specialists visit Meals on Wheels participants to help assess their dietary needs and to address their need for additional support services available through the Agency on Aging or in their community.

Truslow Adult Day Center

  • Recreation Coordinators have proven knowledge and skill in working with frail and handicapped older adults in areas such as activities of daily living and appropriate mental, social and physical activities. Each coordinator has obtained Certification for Residential Medication Aid (CRMA), has adult day health experience and experience facilitating group activities.
  • Day Center Nurses are registered nurses licensed to practice in the state of Maine, have gerontology experience, and experience completing adult health assessments and developing care plans. The day center nurse reviews care plans and conducts in-service training for staff concerning the health care needs of the adult day center participants.
  • Day Center Social Workers are licensed to practice in the state of Maine. A day center social worker has competence in problem identification, assessment, and development of intervention plans and the knowledge and skills necessary to provide direct services and consultation on behalf of clients, families and community.

Independent Housing with Services

  • Resident Services Coordinators have a bachelor's degree in social work, gerontology or a related field and are licensed social workers. Coordinators have at least one year’s community experience working with the elderly and demonstrated knowledge of community resources and benefit programs.
  • Food Service Manager has a dietary manager certificate or a dietary technician license, sanitation certification, and at least three years of management or supervisory experience in institutional food service.

Volunteer Services

  • Retired Senior Volunteer Program (RSVP) Coordinators have a college degree or equivalent experience and a strong belief in volunteering as a worthwhile endeavor for all people, with special emphasis on respect for and understanding of older people. The RSVP coordinator has the ability to motivate and persuade others to take action and demonstrated interpersonal and organizational skills.

Money Minders

  • Program Coordinator has a college degree or equivalent experience and familiarity with basic household financial practices. The program coordinator has demonstrated interpersonal and organizational skills, experience with program administration and demonstrated experience organizing and conducting trainings and supervising volunteers.

Volunteer Connections

  • Coordinators have a college degree and/or three years of experience in volunteer management or its equivalency. The coordinator has demonstrated interpersonal and organizational skills, experience with program administration, including experience with managing budgets, and demonstrated experience organizing and conducting training and recruiting and supervising volunteers.

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