SOUTHERN MAINE LONG TERM CARE GROUP MEETING

MINUTES

JULY 27, 2005

2:00 PM – 4:00 PM

Introductions: Debbie DiDominicus, SMAA; Bette Jewett, SMAA; Perry Blass, Living Innovations; Kate Dulac, SMAA;  Dianne Fazio;  Amy Hatch, SMAA;  Desiree Scott, SMAA;  Barbara Hopkins, Maine Center for Integrated Brain Injury;  Lisa Keenan, Saco River Home Resources;  Katharyn Ledoux, Monarch; Michelle Matt, Goodall Hospital;  Ann Murray, Foster Grandparent Program; Martha O’Connor, Visiting Nurses;  Susan Rosenbaum, Home Health;  Bill Jenks, Home Instead Senior Care; Terry Roy, Bayside Neuro Rehabilitation; Margy Gambell, Home Instead Senior Care; Perry Blass, Living Innovations; Kathy Candage, In Home Senior Services.

UPDATES

Debbie announced that there would be no meeting in August.  The next meeting will be held Wednesday, September 28, 2005.

There is a correction to the minutes of June 22, 2005.  The section relating to Medicaid it should read “Bette was the only one that gave comments on the state regulations in the whole state” not deregulations as stated in the minutes.

Kate Dulac, Caregiver Program, SMAA passed out flyers giving Caregiver Class Schedule for the Fall 2005 – August through December 2005.

Family Care Giver Mini Grants are being offered for collaboration on caregiver projects  for new projects that didn’t exist before and which can be sustained after the grant.  The grant is $1500 startup.  The idea for the collaboration is for the caregivers to learn about the agency and the Caregiver program and offer a new service to caregivers.

There will no be meeting in August, 2005.

Debbie hopes to have Dr. Fazelli either at the September or October meeting.

Medicare Prescription Drug Plan – Open enrollment for the Medicare Prescription Drug Program (Medicare Part D) starts on November 15, 2005 through May 15, 2006.  This is a really a major change in Medicare.  SMAA is looking for partners to help us reach consumers and teach them to identify choices for prescription coverage.  There are 77,000 Medicare beneficiaries in our region.  The agency is not the only place where we will train groups to assist them.  SMAA cannot reach all of these people.  A lot of older people have ignored the mail regarding Medicare and Social Security and are throwing the information away. Right now we are in the midst of helping people determine whether they are eligible for some extra help toward the cost of the premium for this benefit.  In order for the consumer to be able to get their drugs on January 1, 2006, we have to reach those people before December 31, 2005,  otherwise they will walk into their pharmacy to get their prescription filled and will be told that they no longer have coverage under MaineCare.  If they are a Medicare beneficiary then they have to get their drugs through Medicare.  What MaineCare will do is automatically enroll a person randomly in a drug plan.  Organizations need to have someone there who is familiar with the program and knows what to do for the consumer needing help with Medicare prescription drugs.  If they all come to SMAA they may have to wait for the information but if there is someone within an organization that can help, the consumer will get the information much faster. If there is anyone here who has someone at their agency who would like to be trained by our agency, please let us know.  The organization can also have their own address put on the printed matter.  This would be a good marketing tool for the provider.  If there is anyone interested in doing this please let Bette Jewett, Program Manager, Information and Advocacy at SMAA or the two contact people, Carol Rancourt and Katlyn Blackstone know.  The first clinic for consumers will be September 8, 2005.  Consumers needing assistance will need to bring in a pharmacy printout of their drugs.  The different plans will not be known until the middle of October, 2005 and we will not know how many drug companies will be participating in the program until that time.  The companies will be marketing their programs.  Maine is aligned with New Hampshire.  There is an article in the SMAA agency newsletter “Senior News” outlining the Medicare Prescription Drug Program.  Below is a list of clinics which will be held at SMAA during the fall. 

September 8 and 22, 2005 - 9:00 am - Noon

October 13 and 27, 2005 - 9:00 am - Noon

November 3, 2005 - 9:00 am - Noon

December 1 and 15, 2005 - 9:00 am – 4:00 pm

Debbie introduced Arthur Rowe who stepped in for Mike Nugent, Portland’s Division Director of the Inspection Division.  Debbie talked about how we go into people’s homes and see different things going on that may not be safe. what we need to do but we would not want the person to be kicked out of their home.   

PORTLAND’S INSPECTION DIVISION

Arthur Rowe gave an overview of the Inspection Division and how it evolved from enforcement to problem solving for seniors.  It is ultimately in best interest of all people concerned considering their age and living conditions and to help that person understanding when it is in their best interest to move from their home.  One of the biggest problems is having people believe in the Inspection Division and that the program is there to help the person move to a safer, more appropriate place.  One example is of a person who lived on Peaks Island who was very articulate but eventually the division had to use force to remove this person from their home and off to the hospital.  There were alcohol problems which reached a point where the person couldn’t function.  This gentleman had lost his wife and he no longer was able to function without her.  It was 28 degrees in the house and because of this and not taking care of them properly some of the cats had died.  This situation went on far too long and he just wasn’t able to cope with everything himself.  Now this gentleman is living in a nursing home and is extremely happy. There are times when a decision has to be made under co-enforcement which means ‘here is what needs to be and let’s do it.’  Years ago force was used but persuasion may have worked much better.  Another example is of a woman who lived in a Condo and was suffering from depression, was missing appointments but was able to keep us at bay for about six weeks.  Little force was used when encountered with Police.  There was a warrant and the Police were able to convince her to come out using walkie-talkies.  At the present time the lady is back in the Condo and refusing to leave and that is where it stands at this time.   

Question:  Can people refuse to let the Inspectors come into their home?

Yes they can.  Every case is different.  Calls are made ahead and as an example in this particular case the person would call us on a really good day and would converse as if she were fine.  The condition of the home was not apparent over the phone and she was also well educated.  The impression this person gave to the outside was not reality.  The toilet was broken, she weighed 500lbs and there were physical problems; her depression would cause her to eat a lot and she would drive around in her car.  Unbeknownst to us one of the other Inspectors had been able to get into the home and talk with other people and communicate with other facilities.  There was negligent ownership of the building.  Our mission is primarily to enforce which means force.

Question:  What constitutes evidence to get a warrant?

A statement by neighbors, who were afraid something was wrong, from Police, pictures of the home by the Police who forced the door and the possibility that there could be a life at risk.  This would allow a warrant to be issued.

Question:  Would Legal Services for the Elderly get involved or Pine Tree Legal:

If the Division feels that issues warrant legal services and if there are Landlord/Tenant issues present we may be encouraged to call Legal Services for the Elderly and Pine Tree Legal.  If it is a Landlord/Tenant situation this would be different and should be addressed by Legal Services for the Elderly or Pine Tree Legal.  There are different types of law involved and the codes which the Division deals with.  People will call the office and sometimes they think it is an Inspection issue when it is a Police matter.  We encourage people to talk with their attorney because often it is a civil matter not an inspection issue.

Question:  Where this is the City of Portland, are there health codes?

Under the health codes of the City of Portland, anything that creates a health hazard deploys the Inspection team as the authorized agent of the Health Officer.

Question:  If you were talking to someone what would you say?

Sometimes it is necessary for the Inspection Division to come right away but we would start by asking general questions.  For example if the house was immaculate but there was a pile of newspapers on the gas stove which could cause a fire that would be a time to call the Inspection Division.  In this particular case a family member was called.

Question:  Is the Division available 24/7?

The Division is available if needed.  In an emergency there would be a Police and Fire dispatch. 

Question:  If there was a problem at a restaurant and they were not up to code, do you give them time to get out or if there are signs things are getting better do you give them time to bring up to code.

Yes we do an inspection of the building and give owner or person living there so many days to correct whatever needs to be done in the building to bring it up to code.

Question:  Is there a Code Enforcement Officer in every town.

According the State Statute there is supposed to be a Code Enforcement Officer in every incorporated town. 

Question:  Who is the Health Physician of Portland?

This can change every other week. 

Question:  How many Inspectors are there in the department?

There are six regular field Inspectors and in the office there are between 11 and 12 people working.  The City of Portland is more at risk.

Question:  Are there financial resources available?

There are no financial resources within the department.   There are Social Service agencies who the department works with.

Discussion.

Question:  How did the Inspection Division evolve?

It just evolved and has been in existence for 29 years.  Initially there were different inspection officers.  Originally there were other agencies within the Health department such as a Social Worker department, who had more of an educational role than the Building Inspection and Housing Inspection teams. 

Debbie thanked Arthur Lowe’s for his presentation and for coming in Mike Nugent’s place.

Debbie introduced Dr. Mark Kiefner, Ph.D., Clinical Director/Administrator, Neuropsychological Evaluations, Bayside.

Dr. Keifner gave an overview of the program and passed out a flyer which relates to testing and deals with the Concept of Intelligence as the ability to take information and do.  The 90’s decade of brain interactions didn’t look at the cognitive part.  You cannot look at cognition without looking at the brain, which deals with depression, bi-polar, manic and someone who is not able to think in an organized manner.  Intelligence is distributed in a bell curve.  There are people in the middle who are average which is most of us; then there are a small group of people who are in the lower part of the pyramid and a few who are above average.  Sometimes the older population can talk up a storm but have a hard time concentrating on what needs to be done at that particular moment.  Human beings are very different from other animals.  What the psychologist is trying to figure out is where the person has problems. Another part is a person’s emotional function.  Is it medical or is it psychological.  Medical things that affect cognition would be medications and the fatigue level which in turn will affect cognition and emotion which are all intertwined.  One of the things we know is that it is not possible to look at a person’s emotional state without looking at cognition.  For example, if you have ever been depressed, it is really hard to think clearly and be organized and get things done.  That is not just cognition but how the emotional part works with cognition.  Sometimes it is really hard for the average person to concentrate and figure things out at the end of the day, but if we wait until the next morning it becomes much clearer to understand. 

Neuropsychological is looking at chronic pain, such as a knee problem; also the history of medical problems and doing comparisons, taking into consideration the medications a person is taking and what that person like before.  Doing standardized testing without making judgments.  An example is of a young man who went through testing and the scores were high.  This young man was so nice, charming, good looking and smooth.  The testing was so low on this young man and because of the way he interacted it was very surprising to find the scores so low.  Testing allows to measure.  What seems to be average is not necessarily average.  If you went out and got 100 people to take a standardized test the average IQ would probably be 100 but it doesn’t mean necessarily that was your IQ before or my IQ before the assessment was done.  The score is not necessarily going to be good.  There is a computerized test of attention which is called the Connors Performance Test requiring a person to look at a computer screen with letters.  It is supposed to be an excellent test and measures in mili-seconds whether a person has or has not responded.

Dr. Keifner showed an example of using blocks to show a visual image and to perfect image in block and solving the problem but not in the score you get.  What is looked for is the way a person solves problems as it may not show on the score sheet because they have developed other ways of solving a problem.  We look for patterns of strengths and weaknesses in scores and the process by which a person scores on the test, in order to put the picture together.  On a given day the score may not be the same.

Question:  Do you ever ask other people who know the person now what was the person like before the tests were done?

There are standardized questionnaires given to family members in order to find out if the person had any symptoms before taking the language tests.

Cognitive impairment – It is important to give more tests than less to make sure the person is not being labeled.  The consultation fees run from $125 to $150 hour and would involve a couple of hours.  Insurance pays most of this.  Evaluation tests are costly and one has to be either independently wealthy or have a very good insurance plan.

Question:  Who would be a typical person to be seen?

Typically it would be people with Parkinson’s, MS, Strokes,Traumatic brain injury and car accidents.

History section – This would be the medical and biographical history, test and behavioral.  There would be a summary of conclusions and recommendations and also if the person has been medicated and there was no prior extensive testing done.

Question:  What are the side effects of different meds?

An example is of a depressed young man.  His cognitive skills did not improve so allowances have to be made for that; there was some depression also.  Also, seeing if the person needs to come off their medication because of sluggishness.  In this case you would need to reschedule the appointment.  When a person is most alert would be the time to talk to the doctor.  The person would be pretty sedated in the am.  More people are being seen in the office.  They often come with printouts of meds.

Question:  Are home visits done?

No home visits.  Bayside is a day program so people come into the office.

Debbie thanked Dr. Keifner for his presentation.

Next Southern Maine Long Term Care Working Group meeting will be Wednesday September 28, 2005 – 2:00pm - 4:00pm.

Meeting adjourned.

Respectfully submitted

Vivien Eisenhart

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